Goods can only be returned following authorisation from the 'Company' and within 7 days of invoice date. Credits will be issued on stock lines and defective items. No non-stock item or specially ordered/manufactured items/parts can be returned unless proven to be faulty. All credits will be subject to a 30% re-stocking charge unless otherwise agreed. Full details of the Companies returns procedure is on the back of delivery notes and/or is available on request.